Our certification exams are designed for professionals in intelligence, investigations, cybersecurity, and law enforcement. Specific eligibility requirements vary by program. You can find detailed eligibility criteria on the exam blueprint, which is available for download, or on each course page.

Each certification program has unique prerequisites. Some may require prior experience in the field or related educational background, while others may be suitable for those new to the profession. Be sure to review the specific eligibility requirements on the course page or in the exam blueprint for complete details.

Most of our programs are open to candidates regardless of age or citizenship, although some specific certifications may have additional requirements. Please consult the course page or exam blueprint for any particular restrictions.

Yes! Current students may be eligible to take the exam, especially if they are close to completing their coursework. Check the course-specific requirements on the course page or download the exam blueprint for more information.

All eligibility requirements are clearly outlined on each course page and in the downloadable exam blueprint. For further questions, you can also contact our support team, who can help clarify requirements specific to your chosen certification.

If you do not meet the requirements, we recommend exploring other courses that can help you gain the foundational knowledge or experience needed. Our admissions team can help guide you to the best path for reaching your career goals.

The McAfee Institute utilizes ProctorU which is an online exam proctoring services for all courses which require a proctored exam. This secure, cloud-based proctoring service allows students to take secure exams at their convenience while maintaining university integrity. The exam can be accessed through www.mcafeeinstitute.com. More instructions and training videos for utilizing ProctorU can be viewed in the New Student Orientation.

What is the renewal process for my certification?

To maintain your McAfee Institute certification, renewals are required every two years. The renewal process includes:

• Cost: The renewal fee is $125, which extends your certification for an additional two years.
• Continuing Education: You must provide proof of completion for a certain number of Continuing Professional Education (CPE) credits. This ensures that your skills remain sharp and up-to-date with industry standards. you can find those requirements here.

For additional details or assistance with the renewal process, please contact our support team at support@mcafeeinstitute.com.

What is the program fee, and what forms of payment do you accept?

The program fee is noted at the top of this program web page and usually referenced in the program brochure as well.

• Flexible payment options are available (see details below as well as at the top of this program web page next to FEE).
• Tuition assistance is available for participants who qualify. Please email admissions@mcafeeinstitute.com

What if I don’t have a credit card? Is there another method of payment accepted?

Yes, you can do the bank remittance in the program currency via wire transfer or debit card. Please contact your program advisor, or email us for details.

I was not able to use the discount code provided. Can you help?

Yes! Please email us with the details of the program you are interested in, and we will assist you. Discount cannot be used in combination of other promtions, scholarship offers or reduced tuition.

How can I obtain an invoice for payment?

Please email us your invoicing requirements and the specific program you’re interested in enrolling in.

Is there an option to make flexible payments for this program?

Yes, the flexible payment option allows a participant to pay the program fee in installments. This option is made available on the payment page and should be selected before submitting the payment.

How can I obtain a W9 form?

Please connect with us via email for assistance.

Who will be collecting the payment for the program?

McAfee Institute collects all program payments, provides learner enrollment and program support, and manages learning platform services.

What is the program refund and policy?

We offer a NO-Questions-asked money-back guarantee for 3 days from the date you enroll in any new program enrollment on or after that date! If you are not satisfied with your program for any reason under the below conditions.

To be eligible for a refund under our money-back guarantee you MUST NOT have viewed more than 5% of your program and not have downloaded any of the course content.

Additional non-returnable items:

1. eBooks
2. Digital Downloads
3. Exam Licenses

You cannot use a VPN, TVN or Proxy to access our site our course materials due to our security measures. In addition you will need a laptop or desktop computer as well. Review the following requirements for your camera, operating system, upload/download speeds, RAM, ports, microphones, and browsers. Also included is a list of technology not currently supported by ProctorU.

Recomended
Internet Connection
Wifi Connection
Wired Connection

PC Users
Windows 10 (Windows 10 S mode is not supported)
Windows 11

Mac Users
MacOS 10.13 (Oldest Still Maintained Version)
MacOS 10.15

CPU
More than 2 core CPU, less than 85% CPU Usage
More than 4 core CPU, less than 50% CPU Usage

Webcam
640x480 resolution
1280x720 resolution

Internet Download Speed
1 Mbps
12 Mbps

Internet Upload Speed
1 Mbps
3 Mbps

RAM
4 GB, less than 95% Ram Usage
16 GB, less than 90% Usage

Connectivity Ports
1935, 843, 80, 443, 61613, UDP/TCP
1935, 843, 80, 443, 61613, UDP/TCP

Screen Resolution
1366 x 768
1920 x 1080 and above

Additional Requirements: 

• A functioning microphone (some web cameras have them built-in); microphone should not be part of headphones
• Headphones are generally not permitted,  check with your testing organization to determine if headphones are permitted
• A compatible browser: Google Chrome (preferred) or Mozilla Firefox

Not Supported:

• Microsoft Edge browser 
• Google Chromebooks (with Guardian Browser)
• Google Chromebooks for Live+ or Review+
• Tablets (Nexus, iPad, Tab, Note, etc.)
• Smartphones
• Linux operating systems
• Windows 10 in S mode or Surface RT
• Connecting from within a virtual machine. You will be asked to reconnect using your host operating system to take your exam

You cannot use a VPN, TVN or Proxy to access our site our course materials due to our security measures. 

You have one year from enrollment to complete the certification examination.

We offer several options to help you afford tuition for the examination.

Available opportunities to lower tuition fees include:

US Residents

Sezzle*

Fixed repayment, interest-only repayment, and deferred payment options available. Click here to learn more 

Shop (Affirm)*

Fixed repayment, interest-only repayment, and deferred payment options available. Click here to learn more 

No, you are not required to take the certification program to sit for the exam.

If you already have the necessary knowledge and experience, you can purchase an exam license separately and take the certification exam without enrolling in a course.

You can purchase an exam license as a stand-alone product here: Exam License.

The exam license includes one exam attempt, online proctoring, and a digital certification upon passing.

However, it does not include study materials, quizzes, or instructor support—those are only available with our full certification programs.

If you do not pass the exam, you can purchase another exam license to retake it.

You have one year from the date of purchase to complete the exam.